Privacy Policy | Stilla Technologies

Welcome to Stilla Technologies’ Website Privacy Policy. This Privacy Policy outlines the data processing and privacy practices of Stilla Technologies, which is part of Bio-Rad Group, comprised of Bio-Rad Laboratories, Inc. (“Bio-Rad”) and its subsidiaries.

For information about Stilla’s Cookies and Analytics on the website, please visit our Cookies and Analytics Statement.

If and when our Privacy Policy changes in any material or substantive way (such as any new uses of your Personal Data), the revised Privacy Policy will be posted on this Site and the Effective Date will be updated.

Controller, Data Protection Officer, EU Representative

There is joint responsibility between Bio-Rad Laboratories, Inc. and the local Bio-Rad Group entity, Stilla Technologies. The joint responsibility is governed by an agreement between the companies. The companies use joint software as part of their activities and access a joint database where necessary. The companies are each independently responsible for the lawful processing of personal data and the granting of data subjects’ rights, including the provision of mandatory information. Where necessary, the companies support each other in this.

The controller under data protection law depends on who is named for the respective processing.

Stilla Technologies
1 Mail du Professeur Georges Mathé, 94 800, Villejuif, France

Data Privacy Office – DataPrivacy@Bio-Rad.com

Bio-Rad Laboratories GmbH (Kapellenstraße 12, 85622 Feldkirchen, Germany) is designated as Bio-Rad Laboratories, Inc.’s EU Representative in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation) Article 27. Bio-Rad Laboratories GmbH can be contacted at datenschutz_Bio-Rad_Munich@bio-rad.com.

1. We May Collect Personal Data Using Cookies When You Browse the Site

For more information on these Cookies, please review Stilla Technologies’ Cookie Statement.

2. We Collect Personal Data When You Complete Online Forms

You may access the vast majority of the information on our Site without having to fill out an online collection form.

There are areas of the Site that require you to register or complete forms so that we can provide you with services or items you request; for instance, online purchasing, eOrdering, online quote requests, event/seminar registrations, and software downloads. Information that you provide on these online forms may include your name, address, phone number, fax number, email address, and your interests in certain products, product lines, or services. If you avail yourself of the benefits of full registration in countries where we offer e-commerce, you will also need to provide payment information and a valid account number (Stilla Technologies or Bio-Rad as applicable). We do not collect any sensitive data such as health-related information. Our collection of Personal Data when you complete any online registration or other Personal Data collection form at this Site is subject to this Policy.

The processing of data required for the conclusion of the contract or pre-contractual measures is based on Art. 6. (1) lit. b GDPR or the processing of data required by law is based on Art. 6 (1) lit. c GDPR.

The processing of your personal data that is not required for the conclusion of the contract is based on our legitimate interest (pursuant to Art. 6 (1) lit. f GDPR). Our legitimate interest in processing your data is the facilitation of uncomplicated contact with us.

The provision of personal data is voluntary. If you do not provide your personal data to Stilla Technologies, we will not be able to provide you with the products, materials and services you request or the additional services listed above.

3. We Collect Personal Data When You contact us

The data you enter or transmit will be stored for the purpose of individual communication with you. This requires you to provide a valid e-mail address and your name. This is used to assign the request and subsequently answer it. The provision of further data is optional.

The provision of personal data is voluntary. If you do not provide your personal data to Stilla Technologies we will not be able to respond to your request or contact you.

Recipients of the data may be processors who support us with the technical implementation (e.g. IT services).

4. How We Use Personal Data You Provide

The Personal Data you provide through online collection forms may be used by Stilla Technologies and Bio-Rad to provide you with the products, materials, and services you request, as well as:

To improve, maintain, and protect our Site and to ensure that the content is relevant to your needs and preferences;
To enable you to view the local list prices (available for selected countries) and post your comments on our bulletin boards;
To respond to any other inquiries or requests that you might make;
To notify you about updates to our Site;
To conduct market, customer, and general business analysis for Stilla Technologies and Bio-Rad’s internal use; and
To improve and/or develop our products, materials, and services.
To contact individuals for marketing purposes and for lead generation.

The Personal Data, if any, collected through cookies and similar technologies may be used by Stilla Technologies and Bio-Rad as set forth in Section 1 of this Policy. If you do not provide your personal data to Stilla Technologies we will not be able to provide you with the products, materials and services you request or the additional services listed above.

5. Categories of Recipients to Which Your Personal Data May Be Transmitted

Your Personal Data is held in confidence and never provided to any organization outside of the Bio-Rad Group except as noted in this Policy.

We may provide Personal Data to third parties in connection with fulfilling or processing your specific requests. For example, if you purchase products online using a credit card, we will contact that credit card company or its third-party service provider to process the order, and we will use a third-party shipping company to ship your order or other requested items such as our print catalog or literature. To enhance security, your credit card number is encrypted as it is transmitted over the Internet.

We do not provide Personal Data that you supply to us to third parties for their own marketing purposes. We may provide Personal Data on a reasonable need-to-know basis to third parties bound by nondisclosure obligations. These third parties may be assisting us with the maintenance, protection, or operation of our Site and may work in connection with website, market, or business analysis conducted on our behalf for our use only. We may also provide Personal Data to third parties, who are bound by nondisclosure obligations, assisting us with marketing functions and data management. Any changes in these categories of recipients will be made only after the notification process set forth in the beginning of this Policy.

We may share Personal Data with law enforcement or other entities as required or permitted by law or to assist a lawful investigation. Personal Data may also be disclosed to third parties, who are bound by nondisclosure obligations, in connection with a merger, acquisition, or sale.

We may monitor internally, or using third-party tools, how a user accesses or navigates the Site by tracking IP addresses or other “click stream data”. In order to improve this Site and our service to you, we currently use Adobe Analytics, Google Analytics, and other similar products to track Site usage. These products enable us to evaluate Site traffic and navigation data so that we can, for instance, see which pages of our Site are visited frequently, and which are not. You can find Adobe Analytics and Google Analytics Privacy Policies here:

https://www.adobe.com/privacy/policy.html

https://www.policies.google.com/privacy

We may also use or provide nonidentifiable data to third parties in order to perform market or business analysis, on our behalf and for our internal use. This ultimately helps us to improve our services to you.

If you choose to register at our Site, you must provide your consent to the terms of this Policy, and therefore, to Stilla Technologies’ disclosure of your Personal Data to the third parties, for the purposes described in this Policy. Stilla Technologies uses and discloses information only in connection with legitimate business purposes.

6. Transfer to Recipients Outside of Your Home Country

Some of Bio-Rad Group is located or operate outside of your home country, and therefore, we may need to transfer your Personal Data outside of your home country for the purposes described in this Policy. The data protection laws in these countries may not provide an equivalent level of protection to those in your home country, but the recipients will abide by this Policy, as well as any other applicable laws. Personal Data will be transferred using Standard Contractual Clauses. In addition, all recipients of your Personal Data will adhere to an adequate level of security as required by the laws of your home country. If you choose to register at our Site, you must provide your consent to the terms of this Policy, including this paragraph.

7. Personal Data Storage

The Personal Data you provide to us is retained for the term reasonably necessary to process your requests as described herein; however, we may need to retain archival copies of Personal Data as required by applicable laws. In such cases, your Personal Data will be stored in a readable format only, so that no further processing activities may be conducted.

8. Bulletin Boards

Stilla Technologies encourages you to share your comments and questions with us and other users at our bulletin boards; however, any material, information, or other communication that you post to a bulletin board as a “comment” will be considered nonconfidential and non-proprietary. Please do not post on any bulletin board any personally identifiable information or any other information that you wish to keep confidential.

9. We May Contact You

Email
If you choose to register at our Site or fill out a form, you may be presented with data processing notifications in accordance with your region’s requirements, including providing consent for marketing emails. If you receive marketing emails from us, each time we send you an email, you will be provided with the option to opt out of receiving future emails.

Direct Mail
If you choose to register at our Site or fill out a Stilla Technologies or Bio-Rad form, we may send you periodic mailings, notably catalogs and other materials informing you of new products, services, events, and other information related to Stilla Technologies or Bio-Rad. If you do not wish to receive such mailings from us, or if you wish to change your status on our mailing list, please contact us above.

10. Your Rights

Every data subject has the right to access under Article 15 of the GDPR, the right to rectification under Article 16 of the GDPR, the right to erasure under Article 17 of the GDPR, the right to restriction of processing under Article 18 of the GDPR, the right to object under Article 21 of the GDPR and the right to data portability under Article 20 of the GDPR.

You may withdraw your consent to the processing of personal data at any time. This also applies to the withdrawal of declarations of consent given to us before the applicability of the GDPR. Please note that the withdrawal is only effective for the future. Processing that took place before the withdrawal is not affected.

In addition, you have the right to lodge a complaint with a competent data protection supervisory authority (Art. 77 GDPR).

You can exercise your rights by contacting the office in your country (controller mentioned above).

11. Security

We maintain physical, technical, and organizational safeguards to protect your Personal Data from unauthorized or inappropriate access. Further, we always use industry-standard encryption technologies when transferring and receiving Personal Data exchanged with our Site. The website Stilla Technologies is hosted by OVH company; the head office is located at 2 rue Kellermann, 59100, Roubaix, France. Bio-Rad servers hosting your Personal Data are located in California, USA.

12. Children

This Site is not intended for persons under 18 years of age. However, we do offer certain classroom and teacher materials through our educational programs; teachers and their students may use this Site and the materials that we provide through our educational programs at their own discretion. We do not knowingly solicit or collect personal information from or about children or minors, and we do not knowingly market our products or services to children or minors.

Effective July 7th, 2025